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Systems Engineer

Chantilly, VA

Systems Engineer.

Key responsibilities include:

  • Participate and brief at various customer boards at all levels
  • Assist with project estimation, scheduling, and cost of cloud solutions
  • Provide technical support ensuring the integrity of data flow
  • Provide support enhancing business efficiency and insights
  • Develop and implement standard processes for installation, maintenance, and enhancement of middleware applications
  • Provide technical, strategic guidance to Customer personnel in the creation and implementation of new databases
  • Provide technical, strategic guidance to Customer personnel for the maintenance of major existing databases supporting evolving applications
  • Provide real-time and on-call support to worldwide users
  • Evaluate the technical and cost implications of forensic tools and make recommendations on the best deployment strategy
  • Consider the Customer's business priorities for any application or tool
  • Provide end-to-end support of field network and forensic capabilities
  • Provide SOPs and other integrated documentation to support the success of field users and the program
  • Research and recommend systems, equipment, and technologies to improve and enhance existing systems
  • Diagnose and resolve technical and access issues with overseas populations
  • Inspect and test all equipment prior to deployment
  • Work with Customer personnel to identify requirements issues, analyze complex requirements, and negotiate requirements changes
  • Build, plan, and implement solutions for storage and maintenance of data and backing it up
  • Apply patches, upgrade software, and ensure data is secured
  • Monitor the usage of physical storage infrastructure, inspect arrays for failures and faults, and correct appropriately
  • Use application deployment guides and information from application developers to determine the most efficient and performant IT infrastructure components to deploy a particular application
  • Direct or perform the installation of IT infrastructure as well as the installation and configuration of operating systems and applications
  • Adapt their approach to the context and constraints of each project
  • Elicit requirements from project stakeholders in support of infrastructure-related projects
  • Work in a 24-hour, 7-day (on-call rotation) week environment providing in-depth Tier 1 through Tier 3 level support and problem resolution for technology products and applications

Required Skills

  • Demonstrated experience using forensic software such as Cellebrite, XRY, WinHex, FTK, and Autopsy
  • Demonstrated experience utilizing bash scripting, and bash command lines using Ubuntu and RedHat
  • Demonstrated experience using storage system installation design and architecture in multi-petabyte environments
  • Demonstrated experience using various instances of Windows – troubleshooting, patching, updates, managing Active Directory, supporting users and supporting security posture
  • Demonstrated experience installing, maintaining, and configuring Aspera Enterprise Server and Aspera P2P
  • Demonstrated experience maintaining, configuring, administering Mongo Databases
  • Demonstrated experience analyzing existing systems and identifying necessary corrective actions and improvements
  • Demonstrated hands-on experience performing server installation, rack or capacity planning, facility and space management, equipment commissioning and decommissioning
  • Demonstrated ability to create and maintain SOP documentation used by technical and non-technical personnel
  • Demonstrated ability to teach digital forensics to large audiences of diverse backgrounds
  • Demonstrated experience creating, maintaining and sharing curated work data
  • Demonstrated experience providing aftercare support, such as integration support for previously installed software and programs

Desired Skills

  • Demonstrated experience performing tier 1 through tier 3 support, including both systems troubleshooting and incident tracking and management
  • Demonstrated hands-on experience serving as an Engineering Lead, coordinating, scheduling, deconflicting, and resolving conflicts between IT engineering projects
  • Demonstrated experience using Customer's digital forensic triage application

 

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