Job Description

This position requires a system administrator with expertise in multi-platform environments, cloud infrastructure, and technical support operations.

Required Skills (Mandatory)

System Administration:

• Demonstrated experience with system administration in Windows & Linux/Centos Server environment
• Demonstrated experience with Cisco ISE, Umbrella, DNAC
• Familiarity with Apple IOS

Cloud Infrastructure:

• Demonstrated professional experience defining, requesting, configuring, and monitoring Cloud server architectures to include Amazon Web Server EC2, RDS, S3, and Elastic Load Balancer, Route 53 in a Tier 3 support environment

Operations & Support:

• Demonstrated professional experience developing and implementing system upgrades
• Demonstrated experience identifying technical risks and risk mitigation strategies
• Demonstrated experience providing Operations & Maintenance, Tier 1-3 Support
• Demonstrated customer relationship management skills
• Demonstrated experience creating and updating procedures e.g., Standard Operating Procedures (SOPs)

Optional Skills (Desired)

• Demonstrated experience using Agile management systems and methods such as Kanban or Scrum
• Demonstrated experience with wireless
• Demonstrated experience with Cisco Duo, Splunk and Meraki
• Demonstrated experience working in the DevSecOps environment e.g., CI/CD pipeline, cloudformation
• Demonstrated experience utilizing CLIs with Windows, AWS, Linux and Cisco environments
• Demonstrated experience moving systems through the accreditation and authorization (A&A) process and monitoring for compliance
• Demonstrated experience with gathering evidence to support the A&A process e.g., POA&Ms
• Demonstrated professional experience installing and configuring the Moodle Learning Management System
• Demonstrate experience with Database engineering, development and administration