Mandatory Skills

- Demonstrated experience with system administration in Windows & Linux/Centos Server environment.
- Demonstrated professional experience analyzing, troubleshooting, and tuning performance parameters in the Apache/Tomcat Java Webserver environment.
- Demonstrated professional experience defining, requesting, configuring, and monitoring Cloud server architectures to include Amazon Web Server EC2, RDBS, S3, and Elastic Load Balancer, Route 53 in a Tier 3 support environment.
- Demonstrated professional experience developing and implementing system upgrades.
- Demonstrated experience identifying technical risks and risk mitigation strategies,
- Demonstrated experience providing Operations & Maintenance, Tier 1-3 Support
- Demonstrated customer relationship management skills.
- Demonstrated experience creating and updating procedures e.g., Standard Operating Procedures (SOPs).

Optional Skills

- Demonstrated experience using Agile management systems and methods such as Kanban or Scrum.
-Demonstrated experience working in the DevSecOps environment e.g., CI/CD pipeline, cloudformation.
- Demonstrated experience utilizing CLIs with Windows, AWS and Linux environments.
- Demonstrated experience moving systems through the accreditation and authorization (A&A) process and monitoring for compliance.
- Demonstrated experience with gathering evidence to support the A&A process e.g., POA&Ms.
- Demonstrated professional experience installing and configuring the Moodle Learning Management System.
- Demonstrate experience with Database engineering, development and administration.